Privacy policy

1. Overview

Trangogoods respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of personal information when you interact with our website:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order and payment details

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on site

Cookies and Tracking Data

We use cookies and similar technologies to improve website functionality, analyze performance, and enhance user experience.

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders
  • To provide customer support
  • To send order confirmations and updates
  • To improve our website and services
  • To prevent fraud and ensure security
  • To send promotional emails (if you opt in)

4. Sharing of Information

We do not sell or rent your personal information.

We may share your data only with trusted third parties for business operations, including:

  • Shopify Payments (payment processing)
  • Shipping and delivery partners
  • Email service providers
  • Website analytics providers

These third parties are required to protect your information and use it only for the services they provide.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no method of online transmission or storage is 100% secure.

6. Cookies Policy

Cookies are used to:

  • Remember user preferences
  • Improve website performance
  • Analyze traffic and usage patterns

You may disable cookies through your browser settings, but some features of the website may not function properly.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Request information about how your data is used

To exercise these rights, contact us using the details below.

8. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our policies

9. Third-Party Services

Our website may use third-party services (such as Shopify and payment gateways). These services have their own privacy policies, and we recommend reviewing them.

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, you can contact us:

Email: support@trangogoods.com